Official Account Deletion

Delete Your Jemputin.id Account

Verify your account phone number with an OTP, check whether the account is eligible for deletion, and continue only if you truly want to permanently delete the account.

Before you continue

Account deletion cannot be undone once completed. The system will first check operational and financial conditions.

✓ The OTP is used only to verify account ownership.
✓ This website does not ask for a user ID, database password, or backend secret.
✓ Some minimal records may be retained where required for transactions, audits, security, and legal obligations.

Steps

1 Phone number
2 Verify OTP
3 Check eligibility
4 Permanent confirmation

Step 1

Verify your account

Enter the phone number used for your Jemputin account. We will send an OTP through Jemputin’s authentication mechanism.

Phone number

Use the number registered to a Parent or Driver account.

Step 2

Enter the OTP code

The OTP is sent to the number you entered. Do not share the code with anyone.

Verified number -

OTP code

Step 3

Account deletion eligibility check

Jemputin checks the account’s trip and financial conditions before deletion can proceed.

Checking account...

Verified account -

The account is eligible for deletion.

No blockers preventing account deletion were found in the current check.

Step 4

Confirm permanent deletion

Make sure you understand the consequences of deletion before continuing.

This action is permanent

Account access will be removed. Personal data that is no longer required will be deleted or anonymized according to the retention policy. Certain minimal records may be retained where necessary for transactions, audits, security, historical integrity, dispute resolution, or legal obligations.

I understand that account deletion is permanent.

Type DELETE ACCOUNT to continue

✓

Completed

Account deleted successfully

Your account has been successfully deleted. Personal data that is no longer required has been deleted or anonymized according to the retention policy.

Back ke Jemputin.id

Privacy information

This process uses an OTP for authentication and the user’s Bearer token to call the account deletion API. This page does not request a service-role key, database password, or manual user ID.

Not ready to delete your account? Read the Privacy Policy .
Need help? bantuan@jemputin.id .